- côte&ciel products purchased on eu.coteetciel.com are covered by a 2 year warranty.
- The warranty covers critical manufacturing defects in materials, hardware and workmanship.
- If the product was purchased from eu.coteetciel.com please contact firstname.lastname@example.org
- If the product was purchased from an authorized retailer, please seek assistance from the store the product was purchased at.
- If a valid claim is received by côte&ciel within the warranty period, côte&ciel will propose a solution to repair the product without charge, or replace it, at our discretion.
- If côte&ciel replaces your product, the replacement becomes your property and the original product becomes côte&ciel’s property.
Limitations of Warranty
- côte&ciel’s warranty covers products purchased through an authorised retailer or the official côte&ciel webstore only.
- The warranty does not cover damages caused by incident, misuse, wear and tear (e.g. abrasions), the natural fading of colours or deterioration of materials over time.
The warranty may not apply to limited edition projects/collaboration pieces. For further information, please contact email@example.com