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- côte&ciel products purchased on eu.coteetciel.com are covered by a 2 year warranty.
- The warranty covers critical manufacturing defects in materials, hardware and workmanship.
- If the product was purchased from eu.coteetciel.com please contact firstname.lastname@example.org
- If the product was purchased from an authorized retailer, please seek assistance from the store the product was purchased at.
- If a valid claim is received by côte&ciel within the warranty period, côte&ciel will propose a solution to repair the product without charge, or replace it, at our discretion.
- If côte&ciel replaces your product, the replacement becomes your property and the original product becomes côte&ciel’s property.
Limitations of Warranty
- côte&ciel’s warranty covers products purchased through an authorised retailer or the official côte&ciel webstore only.
- The warranty does not cover damages caused by incident, misuse, wear and tear (e.g. abrasions), the natural fading of colours or deterioration of materials over time.